It can be said without a doubt that Uber has stamped its authority as a dominant force in the transportation industry. The flawless business model it has developed for the efficient use of advanced technology is what keeps it a step ahead of its competitors. The idea of an online taxi booking software providing the maximum comfort to its customers with minimum effort has created immense goodwill for the company.
The model and framework of Uber are what differentiates it from the rest. The easy user interface and excellent customer service are strong points that work admirably in its favor.
Now with its growing popularity, Many uber clone script have emerged, be it in the field of taxi business, laundry service, or even food supply.
7 Crucial Uber Clone App Essentials
Many entrepreneurs are adopting its framework hoping to develop an app which is as easy to use as Uber. There are small defects which might creep into the framework construction of an app which is as profitable as that of Uber. uber clone scripts have been developed to capture the essence of an app which is not only well-synchronized but also presents immense growth opportunities.
Let us go into details as to what goes into making an effective Uber Clone app:
- Passenger and Driver interface-There should be separate dashboards for the drivers and the riders. The driver's dashboard should provide him with the information of the rider, his/her location, the option of accepting a ride, etc. The rider's dashboard should have the choice of booking a ride and the driver's details and his location. So the uber clone mobile app should have a separate individual dashboard for different users.
- Reviews and Feedbacks-The Uber clone app has to have a feedback mechanism in-built into the app. This not only provides a sense of control to the user, but gives actionable intel for the taxi app company about what is not working for them. This type of efficient customer service will lead to satisfied customers who will remain loyal to your fleet.
- Accurate Location feed-Advanced GPS technology solutions should be incorporated into your Uber Clone app which makes it easy for the rider as well the driver to identify each other's location on the map. This facilitates fast pick-up/arrival time. The app which makes the customer wait less and get on with their day faster is going to survive in the long run. For this, you can integrate Google Maps with your app.
- Fare Calculation module-uber clone script should provide measures where a prior estimation of the fare is given. A warning should be given to the riders in case of a surge in prices. A reliable measure of fare calculation should be set which is fair both to the riders and the drivers. Proper information about the breakdown of the fare price into different categories under which it was charged should be provided to the rider.
- Easy Payment Gateway Method-Riders need a fast and safe payment method. They do not want to carry cash for commutation purposes every time they get out nor do they want to block the traffic and stand on the sidewalk searching their wallet for loose change. Secure debit/credit card payment options should be provided, or an online taxi wallet can be inbuilt in the app wherein the passengers can store their money for the payment of the rides.
- Referral Code Module-Referrals are a great way to ensure that you get business coming your way. A referral code with attractive discounted rates for the new riders as well as the person who refers them is an excellent way to ensure that your app gets new riders frequently. The new rider can even avail free rides in the beginning. Special coupons during festivals can be produced, so your app pops into their mind whenever they have to take a ride to travel somewhere.
- Driver details-uber clone script should contain proper details about the taxi which will pick them up. This facilitates accessibility and ease in the pick-up. The rider should be provided with the driver's contact information and name as well as his location as compared to the rider's pick-up point as soon as the ride is confirmed. The information about the average ratings of the driver should be provided freely so that the riders can analyze whether the driver is best suited for them or not.
There should be regular notifications in case of any changes in the app or any modifications that have taken place since the last time the rider opened his/her app. To imbibe an efficient uber clone script in your app is more than half of your job done. The rest depends on your business acumen skills regarding the steps you take to ensure your business stays in the topmost position and your customer retaining skills.